RULES FOR BUYING AND SELLING GOODS IN THE ELECTRONIC STORE www.ecobaltic.lt

1. General conditions
These purchase and sale rules (hereinafter - the Rules) determine the mutual rights, obligations and responsibilities of the person purchasing goods in the www.ecobaltic.lt electronic store (hereinafter - the Buyer) and UAB "Ecobaltic" (hereinafter - the Seller). By purchasing goods in the online store, the Buyer agrees to the application of these Rules.
The contract for the purchase and sale of goods between the Buyer and the Seller (hereinafter referred to as the contract) is considered concluded from the moment the Buyer e-mails after forming a basket of goods in the store, indicating the delivery address, and having familiarized himself with these Rules, clicks the "Order" button, after the Buyer has completed the above steps, the Seller sends a confirmation that the order has been accepted to the e-mail address specified by the Buyer. Within one working day, e-mail by mail or by phone, you will receive an answer about the delivery time, which products are in stock and which need to be ordered. If you do not have a contract with UAB Ecobaltic, the goods will be sent to the specified address upon receipt of payment. In Lithuania, goods are delivered through the "DPD" courier service.

2. Buyer's rights and obligations
The buyer has the right to buy goods in the online store in accordance with these Rules and the laws of the Republic of Lithuania.
The buyer has the right to refuse the goods purchase - sale contract in this e-mail. in the store, notifying the Seller about it by e-mail. by mail order@ecobaltic.lt
The buyer undertakes to pay the price of the goods and accept the ordered goods. The buyer has other rights and obligations set out in these Rules and the legal acts of the Republic of Lithuania.

3. Seller's rights and obligations
The Seller undertakes to deliver the ordered goods to the Buyer at the address specified by the Buyer within the specified period. You can also pick up the goods for free at UAB Ecobaltic store in Kaunas, at Taikos pr. 135.
The Seller has the right to unilaterally change these Rules. The amended Rules enter into force from the moment of their publication in the electronic store and are valid for all sales contracts concluded after the publication of the Rules.
The Seller undertakes to respect the Buyer's privacy. Personal data of the buyer shall be processed only in accordance with the procedure established by the legal acts of the Republic of Lithuania.
If, due to important circumstances, the Seller is unable to deliver the ordered product to the Buyer, he undertakes to offer the Buyer an analogous or similar product as far as possible. If the Buyer does not agree to purchase the proposed analogous or similar product, the Seller undertakes to return the money paid to the Buyer within 14 (fourteen) calendar days, if payment has been made, and in all cases to cancel the order of that product.
The seller has the right to suspend or terminate the operation of the e-store www.ecobaltic.lt. In this case, all accepted and confirmed orders of Buyers are completed, and new orders are not accepted.
If the Buyer tries to harm the stability and security of www.ecobaltic.lt or fails to fulfill its obligations, the Seller has the right to limit or suspend the Buyer's ability to use www.ecobaltic.lt immediately and without prior warning.
The seller has other rights and obligations set out in these Rules and the legal acts of the Republic of Lithuania.

4. Other conditions
Business customers can receive discounts and customized prices as well as deferred payment if they have signed a contract with UAB Ecobaltic. If you want to become a business customer and get a business account, contact order@ecobaltic.lt to sign the contract.
If the selected product has non-standard dimensions, you will see a message that we cannot automatically calculate the delivery of the product. In this case, you do not need to pay for the product immediately, within one working day we will individually calculate the delivery price, write down the order details and send the information to the specified e-mail address. by post If you are in a hurry, you can find out the delivery prices for goods of non-standard dimensions by calling +370 37 311671.

5. Price of goods and payment procedure
The final price of the product is indicated in the electronic store. The price does not include the delivery fee.
The Buyer can pay for the ordered goods in one of the following ways:
1. Electronic banking through Paysera
2. By bank transfer
3. Pay in cash or by card when picking up the product at UAB "Ecobaltic" store on Taikos pr. 135, Kaunas.
The Buyer undertakes to pay for the Goods by bank transfer within 1 working day using one of the methods offered by the Seller. If the Buyer does not pay the specified price within the specified period, it is considered that the Buyer refuses to fulfill the contract, therefore the Seller has the right to suspend the execution of the order.

6. Delivery of goods
The goods are delivered by the Seller or his authorized representative at the expense of the Buyer.
The seller delivers the goods to the address specified by the buyer. We send goods to all EU countries. We do not ship goods to Russia and Belarus. For other countries, please send an inquiry, if shipping is possible we will calculate the prices and deadlines individually.
The term of delivery of goods in LT, LV, EE - 1-5 working days, to other EU countries - 3-7 working days, if the item is in stock, if the item is ordered, the deadline is agreed individually. We respond to the delivery terms and prices of the ordered goods within one working day of receiving the order.
The buyer undertakes to accept the goods himself. If the Buyer cannot accept the goods himself, and the goods are delivered to the address specified by the Buyer, the Buyer has no right to make claims to the Seller regarding the delivery of the goods to the wrong person.
During the delivery of the goods, the Buyer (the Buyer's representative) undertakes to check the condition of the package of the Goods, the quantity, condition and assortment of the goods.
Having noticed that the packaging of the delivered product is damaged (crumpled, wet or otherwise externally damaged), the product(s) is damaged and/or the product(s), the buyer must, in the presence of the Seller or his representative, write up a free-form shipment and/or an act of violation/conformity of the product(s), take photos. If the buyer does not perform these actions, the seller is exempted from responsibility for damage to the goods, as well as for inconsistencies in the assortment of goods. If you notice product discrepancies, contact order@ecobaltic.lt or phone +370 37 311671 no later than within one working day.

7. Return of goods
The buyer has the right to refuse the goods within 14 (fourteen) days without giving a reason, by notifying the seller by e-mail of the purchase agreement after the delivery of the goods. by mail to order@ecobaltic.lt and delivering the returned goods to UAB "Ecobaltic", Taikos pr. 135, Kaunas LT-51129. Only those goods that can be returned according to the laws of the Republic of Lithuania are returned.

If the goods are ordered from the factory according to the individual order of the customer, the customer pays for them in advance. Ordered goods cannot be returned.
The costs of returning the product are borne by the Buyer.
The product to be returned must be in its original, neat packaging, undamaged, unused, without losing its merchandise appearance. When returning the product, it is necessary to present the document of its purchase.
If the buyer receives goods from the wrong assortment, the buyer must inform the seller no later than within 2 working days. The seller undertakes to pick up the goods at his own expense and replace them with suitable ones. In case the Seller does not have the ordered goods, he returns the money paid for the goods.
For returned goods, the Seller transfers money to the Buyer within 14 days of returning the goods.

8. Warranty
The goods are provided with a manufacturer's quality guarantee.

9. Final provisions
The law of the Republic of Lithuania applies to these rules. All disputes arising out of or related to the purchase and sale agreement between the Buyer and the Seller shall be resolved by negotiation. If it is not possible to reach an agreement, disagreements are resolved in accordance with the procedure established by the legal acts of the Republic of Lithuania.

PRIVACY AND COOKIE POLICY OF THE UAB “ECOBALTIC” WEBSITE

General information

UAB “Ecobaltic” (data controller) establishes by this policy the conditions for the processing of personal data when using the website managed by the Data Controller. The terms of this policy apply each time you wish to access the content and / or services provided by us, regardless of the device you use (computer, mobile phone, tablet, television, etc.).

This cookie policy describes what cookies are used on the UAB “Ecobaltic” website www.ecobaltic.lt (hereinafter – the Website), for what purposes they are used, as well as what rights users have if they wish to change and choose the use of cookies according to their needs. Cookies help the Website server identify that it is you who is using the Website and automatically customize content according to your needs. By clicking the “Agree” button on the homepage of www.ecobaltic.lt, you agree to the use of cookies in accordance with this cookie policy.

What are cookies?

A cookie is a small file stored in an internet browser when you visit a website. The information recorded in the text file is intended to remember the settings chosen by the website visitor while browsing the website, so that they do not have to be repeated on the next visit.

What cookies are used on the Website and for what purposes?

We use several types of cookies – persistent and session cookies. Session cookies are deleted from your device as soon as you close the internet browser. Persistent cookies are stored on your device until they are specifically deleted or until they expire. We use cookies for the following purposes:

• Functional cookies. We store information about the preferences you have selected on the Website, taking into account your personal interests. These cookies are stored on your device until you deliberately delete them. Legal basis for data processing — the consent of the Website visitor.

• User statistics / analytical cookies. These cookies are intended to collect and accumulate statistical data about the Website structure, marketing campaign data, as well as information about the number of visitors, time spent on the Website, user groups and search tools. The information is used for analytical purposes to determine whether visitors are interested in the functionality of the Website and to improve its functionality and convenience. In some cases, certain analytical cookies used on the Website are managed by third parties in accordance with the procedures established by UAB “Ecobaltic” and only for the specified purposes, for example “Google Analytics”. These cookies are stored for a period of 2–24 months or, in some cases, indefinitely until you deliberately delete them. Legal basis for data processing — the consent of the Website visitor.

• Advertising / targeting cookies. These cookies are intended to customize Website content according to your needs, as well as to ensure the development and display of in-demand information. These cookies are stored on your device indefinitely until you deliberately delete them. In certain cases, for example when subscribing to the Website newsletter, you provide information about yourself which may be used for targeted advertising purposes. If you receive targeted advertising by mail and / or email, you may opt out of such advertising by clicking a special link in any commercial email sent to you, by calling +370 37 311671 or by sending an email to order@ecobaltic.lt. Legal basis for data processing — the consent of the Website visitor.

Data controller

A data controller is a natural or legal person, public authority, agency or other body which alone or jointly with others determines the purposes and means of data processing; where the purposes and means of such processing are determined by Union or Member State law, the data controller or the specific criteria for its designation may be provided for by Union or Member State law.

Data controller (processes cookies):
UAB “Ecobaltic”, legal entity code 145413143, registered address Taikos pr. 135, Kaunas, tel.: +370 37 311671, email: order@ecobaltic.lt.

Your rights

The data subject whose data is processed in the activities of the Data Controller has the following rights:

• to know (be informed) about the processing of their data (right to be informed);

• to access their data and information on how it is processed (right of access);

• to request the rectification or, taking into account the purposes of the processing of personal data, the completion of incomplete personal data (right to rectification);

• to request the erasure of their data or the suspension of data processing actions (except storage) (right to erasure and the “right to be forgotten”);

• to request the restriction of the processing of personal data where one of the lawful reasons applies (right to restriction);

• the right to data portability (right to portability);

• the right to object to the processing of their personal data or to withdraw their consent to the processing of personal data at any time for one or more specific purposes, without affecting the lawfulness of processing based on consent before its withdrawal.

The Data Controller may not provide data subjects with the conditions to exercise the above-mentioned rights in cases provided for by law, when it is necessary to ensure the prevention, investigation and detection of crimes, breaches of official or professional ethics, as well as the protection of the rights and freedoms of the data subject or other persons.

Third-party websites, services and products on our Website

The Data Controller’s website or social media accounts may contain third-party advertising banners, links to their websites and services which are not controlled by the Data Controller. The Data Controller is not responsible for the security and privacy of information collected by third parties. You should be careful and review the privacy provisions applicable to the third-party websites and services you use.

How to choose and change cookie settings?

If you do not want cookies to be used on your devices, you can change your browser security settings. More information about cookies, as well as how to delete and manage them, can be found at www.aboutcookies.org or in the help section of your internet browser.