1. General Information

This Privacy Policy explains how UAB “Ecobaltic” (hereinafter – the “Company”) collects, uses, and protects your personal data.

Data Controller: UAB “Ecobaltic”, Email: info@ecobaltic.lt; Address: Taikos av. 135, Kaunas, Lithuania

The Company’s servers are located within the European Union.

2. What Data We Collect

2.1. Data you provide: First name, Last name, Email address, Phone number, Address, City, Postal code, Country, Region, any other information submitted via forms.

2.2. Automatically collected data: IP address, Browser type, Device information, Website usage data.

3. Purposes and Legal Basis for Processing

Purpose – Legal Basis
Order processing – contract performance, Customer support - Legitimate interest, Issuing invoices - Legal obligation, Marketing and advertising - Consent, Website analytics - Consent, Website security - Legitimate interest.

4. Cookies and Tracking Technologies

We use cookies and similar technologies, including: Google Analytics – website analytics, Facebook Pixel – advertising optimization, Google Ads – advertising and remarketing, these technologies are used only with your consent, except for strictly necessary cookies.

5. Data Recipients

Your data may be shared with: IT and hosting service providers (within the EU), Analytics and advertising platforms, Accounting service providers, Public authorities when required by law.

6. Data Retention Period

We retain your data as follows: order-related data – up to 10 years, inquiry data – up to 2 years, analytics data – up to 26 months.

7. Data Transfers Outside the EU

When using Google Analytics, Facebook Pixel, and Google Ads, your data may be transferred outside the European Economic Area.

In such cases, appropriate safeguards are applied, including: Standard Contractual Clauses (SCC) approved by the European Commission

8. Your Rights

You have the right to: access your personal data, request correction of inaccurate data, request deletion of your data, restrict processing, object to processing, data portability, withdraw consent at any time.

9. Complaints

If you believe your data is processed unlawfully, you may lodge a complaint with the State Data Protection Inspectorate.

10. Is Providing Data Mandatory?

Providing certain personal data is necessary to conclude and perform a contract. If you do not provide the required data, we may not be able to provide our services.

11. Automated Decision-Making

Automated decision-making is not carried out. However, profiling may be used for marketing purposes (e.g., personalized advertising).

12. Updates to This Policy

This Privacy Policy may be updated from time to time. The latest version is always available on our website.

COOKIE POLICY

1. What Are Cookies

Cookies are small text files stored on your device when you visit a website.

2. Types of Cookies We Use

2.1. Necessary Cookies: Ensure proper website functionality, Do not require consent. 

2.2. Analytics Cookies. Used by Google Analytics They collect: Visitor statistics, Page views, User behavior.

2.3. Marketing Cookies

Used by: Facebook Pixel, Google Ads. They are used to: Deliver personalized ads, Enable remarketing.

3. Cookie Retention Period

Session cookies – until browser is closed, Persistent cookies – up to 26 months.

4. Managing Cookies

You can: change browser settings, delete cookies, withdraw consent at any time.

5. Consent

When you first visit our website, you will be asked to consent to the use of cookies.